Your satisfaction is important to us. Here is our policy on returns and refunds:
Eligibility
Products may be returned within 30 days of delivery if they are in unused and original condition.
Process
To initiate a return, contact us at accounts@luxurycasuals.com with your order number. Upon approval, instructions for returning the item will be provided.
Refunds
Once the returned product is inspected, we will process your refund to the original payment method within 5-10 business days.
Non-Refundable Items
Certain items, such as [mention specific items, if applicable], are non-refundable.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the product was defective or incorrect.